Refund policy

Returns and refunds

We want you to feel comfortable choosing your Woodybeing piece. To request a change-of-mind return, email woodybeing@gmail.com within 14 days after delivery and include your order number and the item you would like to return. Returns are sent to our business address: HANDYBEING, LLC, 9169 W State St, Garden City, ID 83714, United States. Please contact us before returning an item; we will confirm your return instructions.

Change-of-mind returns

Items must be unused and in their original packaging. You pay the return shipping cost for a change-of-mind return. We do not charge a restocking fee.

Damaged or incorrect items

If your item arrives damaged or you receive the wrong item, contact us at woodybeing@gmail.com so we can help resolve it. Woodybeing covers return shipping for damaged or incorrect items. The unused-item and original-packaging conditions for change-of-mind returns do not limit your rights when an item is faulty, damaged or incorrect.

Your refund

After we receive and inspect a change-of-mind return, we will email you the outcome. Approved refunds are issued to your original payment method within 7 days after we accept the return. Your payment provider may need additional time to show the refund in your account. Contact us if you need an update.

Where applicable law requires a refund or another remedy, we will provide it within the required timeframe. This policy does not limit rights you have under applicable consumer protection laws, including rights relating to faulty goods or unshipped orders.

Contact

Woodybeing is operated by HANDYBEING, LLC. For return or refund questions, email woodybeing@gmail.com.